Privacy Policy
This Privacy Policy describes how Kat Lou Design, operated by High Ridge Springs (ABN 58 662 098 599), collects, uses, and protects your personal information when you visit our website or make a purchase.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
When you visit our website, submit an enquiry, or make a purchase, we may collect personal information including:
Your name
Email address
Business name
Billing and order details
Any information you provide through contact forms or licensing requests
We may also automatically collect certain non-personal information such as browser type, device information, IP address, and website usage data.
How We Use Your Information
Your information may be used to:
Process and fulfil your orders
Provide your purchased design files or licensed products
Respond to enquiries and customer support requests
Improve our website, services, and user experience
Maintain records of transactions and licence details
Third-Party Services
Our website may use trusted third-party providers, including payment processors, website hosting services, and analytics providers, to help operate our business.
These third parties may collect and process your information only as necessary to provide their services.
Third-Party Services & Payments
Our website may use trusted third-party providers, including payment processors, website hosting services, and analytics providers, to help operate our business.
When you make a purchase, your payment details are processed securely by these third-party providers. We do not store or have access to your full payment details.
These providers may collect and process your information only as necessary to provide their services.
Cookies & Website Analytics
This website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with the site.
Cookies may collect information such as pages visited, time spent on the site, and device/browser information.
You can choose to disable cookies through your browser settings.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access & Correction
You may request access to the personal information we hold about you and request corrections if any details are inaccurate.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Kat Lou Design